Shipping policy

Shipping Policy

Last Updated: September 2026

At OKILEY, we aim to make your shopping experience simple and reliable.

We currently deliver our products across India to serviceable locations.

Orders are generally processed after successful order confirmation.

Orders may take additional time to process during weekends, public holidays, sale periods or periods of unusually high order volume.

Estimated delivery times may vary depending on your location and courier service availability.

The estimated delivery timeline shown at checkout is an estimate and may be affected by circumstances outside our control.

Free shipping may be offered on eligible orders as displayed on our website or at checkout.

If any shipping charge applies, it will be clearly displayed before you complete your purchase.

Once your order has been shipped, tracking information may be provided through SMS, email, WhatsApp or other available communication channels.

Delivery may be delayed because of:

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, delivery may be delayed or the order may be returned to us.

Customers placing COD orders are expected to be available to receive and pay for the order at delivery.

Repeated refusal or failure to accept COD orders may result in COD availability being restricted for future orders.

For shipping-related questions, contact:

OKILEY
Email: okiley.com@gmail.com
Location: Mumbai, Maharashtra, India